1. Orders cannot be returned unless the Product is Damaged or the Wrong Product is Sent. An order can't be edited once it has been placed.

2. To ensure a hassle-free shopping experience with PinePad, To ensure the Damaged Product we require you to take a video while Unboxing your Product.

3. The valuable Customer Can Reach our team Monday-Saturday, 10 AM-5 PM ONLY, public holidays, Sunday's not counted.

4. If the amount is deducted from your payment source & orders are not received, kindly contact customer care on WhatsApp at +91 91 63804 43645 with the Phone number, payment details & Mail ID used while Placing the Order.

5. We will deliver your Product within 5 Working days from the Day of ordering, Saturday, Sunday & Public Holidays are not considered. Sometimes unexpected delays may happen due to weather conditions and long festival holidays, etc.,

6. For Any product that is unavailable on our website, please contact our Customer Support WhatsApp at +91 91 63804 43645, we will arrange the Product based on Product availability.

7. While registring or Placing the order please provide a valid email id and Mobile No to receive an e-invoice as soon as the order is placed. Order confirmation, tracking number, etc., will also be sent via e-mail timely.